Job Description and Responsibilities:

·        Ensuring all daily tasks are acted upon in accordance with departmental policy.

·        Trade settlement and daily pricing for clients

·        Inputting and reporting large volumes of Asian and Domestic trades for clients.

·        Identifying and communicating trades to Investor Services in a professional manner

·        Identifying and taking prompt action on priority items.

·        Compiling and reporting stats to relevant Management.

·        Resolution of internal and external enquiries regarding all trading queries.

·        Supporting the timely execution and resolution of tasks within the Unit.

·        Completion of Error Reporting and deal adjustment forms.

·        Tracking daily activities and generate reporting for management review.

·        Reporting all urgent issues for escalation to Unit Manager.

·        Ensuring all queries are handled accurately and in a timely manner.

Skills

Deliver high quality customer service both internally and externally

Problem solving                                                                  

Team player/motivator as well as commitment and reliability

Flexibility and a proactive attitude.

Display initiative/willingness to progress and work hard within the assigned role
Attention to detail and Ability to prioritise tasks.

Comprehensive working knowledge of internal systems, and external systems, Excel, and Word