Employment History:

Compliance Officer

Telcoblue Pty Ltd (Brisbane, Australia), August 2009 – Present.

Telcoblue is a telecomuunications carrier, specializing in providing solutions for businesses.

Ensured the company was complaint with industry regulations from various governmental authorities, among whom are the 'Telecommunications Industry Ombudsman' & 'Australian Communications and Media Authority'.

 Liaise with regulatory bodies and consumers to remedy any potential breaches of industry code.

 Risk manage potential breaches and minimize company losses.

Teacher

Edgewater College (Almaty, Kazakhstan branch), August 2008 – June 2009

Edgewater College specializes in aviation and business English training and consultancy. Based in Ireland, this college has branches in China, Kazakhstan, Russia, the U.A.E, Libya, with several other branches currently opening in several other countries

Taught English to Air Astana, Hozu Comlux, and Prime aviation pilots, in order for them to reach the required international English standard (ICAO level 4).

Technical support for DynEd computer program and for any onsite computer problems.

Tracking pilot progress, planning how to improve study results and put these plans into practice.

Choosing and preparing appropriate curriculum, suited to each ICAO level.

Teacher

Shane English School (Dongying, China), June 2007 – August 2008

Shane English School is a multi-national English education institution based in Japan, but with schools throughout various countries in Asia and Europe.

Taught a variety of ages, predominantly children through to University students. Also taught general and business English to administrative and management staff in a petrochemical company.

Prepared for lessons using the Shane methodology.

Provided regular weekly group and one-on-one training for colleagues.

Supervised and mentored colleagues within my group.

Teacher

Bluniverse Foreign Language School (Hefei, China) – February 2007 – June 2007

Bluniverse is an English school with branches throughout the Anhui Province in China.

Taught children and adults

Prepared appropriate lessons

Helping Chinese teachers with their English

Produced recordings for a variety of uses, including for use in testing in the province.

CSC – SmartNet Help Desk (Technical support)

AAPT Ltd (Gold Coast, Australia) – February 2006 – February 2007

Provided technical support to customers of AAPT SmartNet.

Worked within a team to improve methodologies used to troubleshoot various DSL/DUN, security and general computer issues.