A dedicated and self-motivated professional with extensive experience in business administration and human resources.

Reliable and dependable in meeting objectives. A hard-working, emotionally mature and confident individual with strong planning, organising and monitoring abilities. Always seeks and finds solutions to challenges. Possesses excellent interpersonal skills and the ability to communicate concisely and articulately.

CAREER SUMMARY

2009.09 – 2010.07    

ENGLISH TEACHER

ZIBO GLOBAL LANGUAGE SCHOOL, Zibo, Shandong, China

·            Conversational English classes at the following Zibo schools:

·        Zibo Global Language School (mixed grades of primary and middle school students)

·        ZhangDian Number 3 Middle School (Grade 6, 7, 8)

·        ZhangDian Experimental Middle School (Grade 6, 7)

·        Zichuan Experimental Middle School (Grade 6, 7)

·            During the 2010 February winter break preparing contestants for the 2010 English Competition

2004–2009             ADMINISTRATION AND HUMAN RESOURCES MANAGER

                     IFR EUROPE LTD, London, UK

                     www.ifrmonitoring.com

Human Resources:

Involved in every level of HR administration through all of the main disciplines (recruitment, training and employee relations).

· Planning, administering and reviewing activities concerned with staff selection, training and development, conditions of employment and other human resource issues within the organisation

· Developing and implementing performance management systems

· Sending out offer letters and contracts and giving first line advice to employees who have queries around policies and procedures

· Maintaining personnel records

· Coordinating occupational health and safety programs and practices

· Taking part in a disciplinary or grievance in the capacity of note-taking and gathering information or evidence for investigations

Financial Controller Assistant

· Reporting to the Financial Director of IFR Group

· Preparing Monthly Management Accounting information, budgets, forecasting and analysis with an emphasis on cash flow management and cost savings.

· Managing monthly internal reporting for six of the IFR group companies and advise on potential re-organisation from a business efficiency point of view.

· Dealing with external auditors and tax authorities along with managing the relationship with banks

Administration:

· Acting as a general office manager

· Negotiating with vendors, ordering all the supplies needed to run an efficient and professional office

· Controlling the office budget

2002–2004             UK FIELD MANAGER

                     DSR-Beyen, London, UK

Supervising a team of 15 field researchers working part time across UK.

· Approving team members' time and expense reports and managing project budget.

· Holding regular status meetings with team and keeping them well informed of changes within the organization and general corporate news.

· Training new researchers through both formal and informal training programs

· Suggesting areas for improvement in internal processes along with possible solutions.

· Reviewing the status reports of team members and addressing issues as appropriate.

2000–2002             IT & PRODUCTION MANAGER

                     Beyen Europe Ltd, London, UK

Providing management and support to 5 members of the data entry team

· Monitoring the quality of staff work and providing guidance and oversight

· Resolving client complaints

· Liaising with management regarding improvements to data entry systems

· Preparing and submitting monthly reports to Production Director

· Developing standards of performance and goals for department

1996–2000             OFFICE ADMINISTRATOR

                     Horizon Ltd, Michigan, USA

General Office administration

EDUCATION AND QUALIFICATIONS

1988-1991   High School

1992-1996     Central Michigan University,     School of Computer Engineering

              Bachelor of Science in Computer Science

              Michigan, USA

2008-2009    TEFL

              London, UK

120 Hours TEFL Qualification : Grammar Awareness, Teaching English to Young Learners, Teaching Business English, Teaching Large Classes, Teaching one-to-one English, Teaching with Limited resources