A confident, reliable and self motivated individual with a diverse range of  Organisational skills, Administrative skills and Customer Service experience. Outgoing with strong and effective organisational and communication skills. Excellent time management with the ability to work to tight deadlines.  A problem solver with the ability to adapt well to new situations and different people.  Good computer skills. Versatile and learns new tasks/skills quickly.

KEY SKILLS

·      Excellent communication, interpersonal and time management skills

·      Works well independently or as part of a team, and a natural problem solver

·      Reliable, conscientious and thorough

·      Enjoys meeting challenges and seeing them through

CAREER HISTORY

UNISON HOUNSLOW

Aug 2005 – Present

Branch Administrator

·      Working for a Local Govt Trade Union.

·      Dealing with highly confidential personnel matters concerning the members belonging to the Branch.  Required to have excellent people skills to deal with people sensitively and confidently.

·      Working to strict deadlines.

·      Delegating and coordinating casework to all relevant stewards.  Ensuring that the central office coordinates all Branch work effectively.

·      Worked individually as well as part of a team, demonstrating flexibility and self-motivation, ensuring that all work flows naturally.

·      Data entry.  Updating and maintaining the membership records on Citrix user service, for our national RMS system.

·      Using MS Word, MS Excel, Access, PowerPoint and all other computer software with confidence.

·      Doing all ad-hoc office duties, such as ensuring all files are stored correctly, that all meetings are documented and filed.  Responsible for keeping supplies in stock and maintaining petty cash.

·      Organising events, where required to organise and plan meetings and large scale charity events.  Liaising with businesses to provide crucial benefits and discounts to our members.