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 ·      Responsible for the management of staff and running of  two stores, setting budgets, managing finances/tills and banking, developing relevant high quality promotional activity to recruit new customers. 
·      Dealt with store livestock, carried out fish tank/pond maintenance for private companies, ensuring their display tanks were well maintained. 
·      Processed online orders, refunds and deliveries efficiently and ensured that products reached customers in top condition. 
·      Ensured effective running of the company web site in order to maximise the online ordering opportunities and monitored live forums in order to answer customers’ enquiries quickly. 
·      Dealt with fish traders and set up new clients, dealing with all associated invoicing and administration/correspondence.  |