· Responsible for the management of staff and running of two stores, setting budgets, managing finances/tills and banking, developing relevant high quality promotional activity to recruit new customers.
· Dealt with store livestock, carried out fish tank/pond maintenance for private companies, ensuring their display tanks were well maintained.
· Processed online orders, refunds and deliveries efficiently and ensured that products reached customers in top condition.
· Ensured effective running of the company web site in order to maximise the online ordering opportunities and monitored live forums in order to answer customers’ enquiries quickly.
· Dealt with fish traders and set up new clients, dealing with all associated invoicing and administration/correspondence. |