EDUCATION 
 

TESOL Certificate Global TESOL College      2010

Toronto, Ontario                          

Social Services Worker          1995-1997

Centennial College, Toronto Ontario 

• Graduated with honors
• Academic achievement in assessment, counseling and referrals
• Knowledge of interplay between theory and practice in social work
• Developed written and oral presentation skills required in community and social settings

Additional Courses: Ongoing business leadership and training courses 
 

BUSINESS EXPERIENCE 

Combined Insurance of Canada – Sales Manager                 2000-2010

Toronto, Ontario 

• Ongoing education and training of new field agents
• Outside sales of accident and sickness insurance to new clients
• Maintenance of existing client base.  Daily interaction with clients to ensure company satisfaction

Unlimited Senior Services – President           1995-2000

Toronto, Ontario 

• Conceived and developed a service orientated company working with seniors and their families encompassing all aspects of senior care within the Toronto area
• Trained and supervised all support staff associated with senior care

Upper Canada Communications – Sales manager           1993-1995

Toronto, Ontario 

• Provided on going sales training and seminars for new representatives
• Responsible for the sales activities and results of five outside sales representatives of long distance services. Established long and short term marketing and sales goals 

ACC Long Distance – Major Acct. Sales Representative                                            1990-1993

Toronto, Ontario 

• Provided total telecommunications consulting including ongoing training and education services for corporate clients
• Sold long distance services to major accounts(Coca Cola, Yamaha, Canada Starch) Achieved and surpassed all sales quotas

University of Toronto – Voice Telecommunication Manager                                     1985-1990

Toronto, Ontario 

• Co-ordination with the vendor and campus trades for the installation and maintenance of the campus telephone system
• Provided consulting services to individual faculties and campuses
• Supervised staff of six
• Ongoing system presentations to audiences of up to 500 end users

Bell Canada – Sales Representative                  1979-1985

Toronto, Ontario 

• Major sales presentations to corporate customers
• Introduction of new product lines, co-ordination and implementation of new services
• Training on new systems to large audiences and management

SOCIAL SERVICES EXPERIENCE  

Street Haven at the Crossroads           1996-1999

Toronto, Ontario 

• Assisting women in crisis due to homelessness, addiction, sexual or physical abuse and mental illness

Community Living Huronia           1999-2000

Midland, Ontario 

• Worked with challenged adults and their families as a volunteer in order to assimilate them in the community

OVERSEAS TRAVEL         

Europe, Central America, India, British Isles 

HOBBIES AND PERSONAL INTERESTS

Reading, travel, golf, research and volunteering