SKILLS
Bilingual: English & Spanish
Proven managerial skills with excellent written and oral communication.
Experience in training, supervising and managing people.
Passionate, self motivated, enthusiastic, results-oriented, and highly efficient.
Strong analytical, organizational and strategic planning skills; ability to analyze and interpret information in multiple viewpoints.
Innovative thinker.
Proficient with major computer operating systems and web design such as: Windows XP, Linux, Internet, Web Trackers, Microsoft Office (Word, Excel, Power Point, Outlook, QuickBooks and Access), Adobe Illustrator, Adobe Photoshop, SAP, PRISM, SAPPHIRE, Web Expressions, In design, Dreamweaver.
AREAS OF EXPERTISE Managing, training, providing customer service, working as call center supervisor, telemarketing, sales, data processing, advertising through the internet, implementing web trackers, developing advertising and marketing campaigns, performing financial analysis, forecast preparation, budget management, setting and follow-up for importation and exportation of raw and pack materials from the US and Europe to Mexico and others in Latin America, serving as a Project manager, performing strategy formulation and implementation. Coordinating and supervising in the related field of Accounts Payable and Billing. In charge of building proposals, developing project plans, doing market research, developing new Corporate Images for different companies. Teaching English as a secondary job.
EDUCATION
High School Approved, Liceo de Aserrí, 1999-2003. (Costa Rica)
Associates Degree, Approved, 2003 (Costa Rica)
In progress for Bachelor’s Degree in Advertising/Marketing, Universidad Internacional de las Americas, 2004 – 2009. (Costa Rica)
In progress for Bachelor’s Degree in Bilingual Business Administration, Universidad Latinoamericana de Ciencia y Tecnología , 2008 – 2009. (Costa Rica)
Web Design, ILAC, 2006 –2008. (Costa Rica)
Customer Service Certificate, INA, 2005. (Costa Rica) |
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