University of Nottingham

September 2006-June 2009

BA (Hons) Contemporary Chinese Studies   

Liverpool Hope University

January 2005-June 2006

CELTA Certificate in Teaching English as a Foreign Language   

Calderstones C.C Comprehensive:

 September 1997- June 2004                                  

Ten GCSEs including Mathematics and English.

Four A-levels in Economics, English Literature, Sociology and General Studies 

 Employment History:

 British English House-

October 2009-Present

I am currently teaching children between the ages of five and eighteen from Beginners level to Upper Intermediate.  

Boluda Group

September 2009-Present

I teach in-company classes to adults from Beginners level to Advanced, both general English and Business English. 

H.M Revenue and Customs

Tax Credit Office

March 2006-September 2006

Administrative Officer

In my role I dealt with the administration of tax credit applications and correspondence between the tax credit office and its clients. This included communicating with customers over the phone and by letter.

 Valdel Xtent

November 2005-February 2006

Order Entry Representative

The role involved customer service, data entry and switchboard.  

Telewest Broadband

June 2005-September 2005

Customer Service Representative

In my role as CSR I provided an excellent level of customer care whilst working under pressure dealing with a high volume of calls.  

City Language School

2005-2006

English teaching to adults, from beginners level to upper intermediate 

Liverpool Hope University College

January 2005-May 2005

During this time I completed my CELTA (Certificate in English Language Teaching to Adults) 

Arvato Services

August 2004-December 2004

Inbound call advisor on different campaigns, both order entry and customer service. 

Lucy in the Sky Restaurant

August 2003- May 2004

Waitress 

Dormouse Tearoom  

August 2001- March 2003

Waitress 

 Voluntary Work

I am a Millennium Volunteer and have received my certificate for 100 hours service. I have written articles for their newsletter as well as working in the MV office