| I have worked 13 years for Honda Canada and the last several as a Sales Manager in which a large part of my duties including teaching and training sales persons on a regular basis in the teaching philosophy of Honda and it related products. The majority of my sales staff were Chinese and I feel I had a good working relationship with them and the other sales staff. I also had much success dealing with the asian clients over the years and feel I am a good communicator.
I also previous to my Honda work experience was in the Canada Military in the Naval division. I joined the military immediately after finishing high school and spent 10 successful years as a communications operator.
I want to say thank you for taking the time to consider my resume. I hope you will give me a chance in the future to be a part of your team. If I may ask, if you do not feel my experience at this time is enough, I would greatly appreciate any advice you can give me.
PROFESSIONAL EXPERIENCE
New Car Sales Manager – Richmond Hill Honda 2006-2009.
Managed a wide range of sales and customer service functions. Hired, trained, and supervised an ongoing 15-member sales team. Developed and implemented goals and forecasts. Facilitated weekly sales meetings and one-on-one sales staff training. Delivered regular presentations on products and services. Effectively negotiated difficult and complex sales.
Oversaw showroom to assure positive appearance and cleanliness. Reviewed all daily sales and activity documents to determine progress and identify areas for improvement. Immediately resolved customer concerns and problems in a complete and satisfactory manner.
Developed a team environment beyond the sales group which provided excellent communication and spirit. Implemented practice of personally communicating with every customer resulting in more personalized service. Consistently contributed to dealership sales goals.
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