Personal Profile 

I have been working on a luxury cruise ship for the past seven years in various positions, most recently as a Shore Concierge.  My responsibilities were booking guests on various tours, private arrangements, and reservations for hotels and flights.  During this time I have worked with many nationalities and understand the various customs associated with each of their needs.  I have an out-going personality and enjoy working with people of all ages.

Currently I am looking to obtain a challenging position that will allow me to expand upon my education and continue to accumulate knowledge.  

Key Skills

Skills Knowledge

• I pay attention to detail and have a pro-active approach to administrative responsibilities.
• I can be relied on to efficiently deal with varying numbers of people, either organizing them into groups or on an individual basis.
• I am able to work in a very flexible and adaptable manner which, together with my wide skill base, allows me to quickly master new areas of expertise.

Ethics & Reliability

• I display a high degree of dependability, on-time performance and adherence to a code of conduct.
• I am very competent at following set guidelines, both for myself and with regard to any team I may be part of.
• I am able to demonstrate a thorough knowledge of the employment responsibilites provided and embrace changes and additions within that role.

Initiative & Teamwork

• I am an active member of any team and pride myself on positive interaction with my colleagues.
• I am willing to accept responsibility and eager to learn.
• My strength is that I relate well to people in general - being with and working with people is a core part of my personality.

Employment Summary

Silversea Cruises                                      January 2003 - current

Shore Concierge

Responsible for organising tours, private arrangements, flight and hotel reservations.

Minnetonka Tennis Club, Minnesota, USA                September 2001 – October 2002

Tennis Teaching Professional

Responsible for instructing adults and children.

American Hospitality Academy, Florida, USA        August 2000 – May 2001

Activity Coordinator

Responsible for coordinating activities for people of all ages at various resorts.

Education Summary

Bemidji State University

Minnesota, USA                                           

Bachelor of Science Degree, 2000; Bachelor of Arts Degree, 2000

Major: Physical Education; Sports Management; Minor: Exercise Science

Blue Earth Area School

Minnesota, USA                                           

Graduated 1995

American Field Service Exchange Student

Honor Roll, Speech, Varsity Tennis & Track, Basketball Manager

All my earlier primary and secondary education was completed in New Zealand.