April 2009 To May 2010

English Teacher

Various Schools

Prague, Czech Republic

Key Responsibilities:

-         Preparing my own lesson content

-         Teaching various different levels of English from beginners to advanced classes

-         Preparing exam courses and delivering lessons aimed at passing TOEFL and FCE

-         Teaching individuals and groups

-         Teaching both ‘everyday’ English and business English

Nov 2007 To Sept 2008

2^nd Line IT Support Engineer

The Carphone Warehouse

Preston

Key Responsibilities:

-         Providing High level support to TalkTalk customers

-         Looking at current systems that are in place inside the company and looking how to improve them

-         Dealing with customer service issues

-         Fixing home network issues with Windows 98+ and Apple Mac OSX 9+

-         Diagnosing and addressing grid network issues like failed ports at the telephone exchange or copper wire issues

-         Speaking daily to the NOC engineers.

Aug 2007 To Nov 2007

Shop Assistant

Thourogoods

Clitheroe

Key Responsibilities:

-         Looking after the shop

-         Making sure the shelves are stocked

-         Selling products

-         Ordering stock

-         Returning daily newspapers

-         Selling age restricted products (alcohol, cigarettes)

Feb 2007 To  Apr 2007

I.S Co-Ordinator

Walmsleys Furnishing

Preston

Key Responsibilities:

-         Looking after the computers for 67 stores all over the country

-         maintaining the 3 servers – Email Server, Polling Server and File Server

-         Running the sales and finance reports for the directors on a daily basis

-         Supporting the whole companies IT services under the command of the IT manager

-         Monitoring and maintaining our backup devices

Sept 2006 To Dec 2006

IT Support Engineer

Scott Rees & Co

Skelmersdale