April 2010 – June 2010  English Teacher (TESOL)            Private Tuition (Rome, Italy)

·         Teaching one-to-one English to 7 year old with a focus on vocabulary and conversation

·         Play games to hold interest and reinforce learning

·         Also taught business professional with focus on conversation, formal letter writing and using the telephone

Mar 2010 – June 2010   English Teacher    (TESOL) BRITISH INSTITUTES (Rome, Italy)

·         Teaching English in businesses and classroom environment (professionals and children)

·         Focus on conversations skills and vocabulary with an additional focus on grammar in English

·         Encourage students and remain patient

·         Always be prepared for each lesson while being creative and fun

·         Provide a monthly report to the school on the progress of each student

Mar 2010 – June 2010   English Teacher    (TESOL) INLINGUA (Rome, Italy)

·         Prepare English lessons for beginners and pre-intermediate, correcting homework with an emphasis on providing feedback to each student

·         Engage students on their level and in contexts familiar to them

·         Creating fun lesson plans according to level of proficiency

·         Consistently re-evaluate and adjust lessons to appeal to each class and enhance learning

Dec 2003 – Feb 2010     ON-AIR PRESENTER & NEWS READER  RADIO HELDERBERG (Cape Town)

·         Produce and deliver a creative show that entertains and engages the listener

·         Field correspondent - World Cup Draw in Cape Town and in United Kingdom

·         Responsible for conceptualising new feature ideas for the show that adds value

·         Adhere to regulations set out by station management and government

·         Script and perform original and entertaining jingles and show identifiers

July 2007 – Jan 2010     OFFICE & EVENT COORDINATOR        PROCTER&GAMBLE (Cape Town)

• Responsible for organising the sales office by efficiently executing essential daily activities

·         Plan, manage and coordinate internal and external events - managing events from conception to conclusion and maintain accurate records for each event

·         Manage quotes, suppliers and other physical aspects of each event while providing the highest level of service; liaise with all the suppliers and negotiate the best rates

Dec 2007 – Dec 2007     PERFORMER                        GREEN GOBLIN ACTS

·         Dancer in the ‘Light Parade’ in Cape Town in preparation for city’s year-end festivities

Jul 2006 – Mar 2007      TEAM ADMINISTRATOR               DEPT. OF HEALTH (LONDON)

• Responsible for the successful execution of a series of focussed workshops and seminars

·         Keep the team organised while responsible for managing team diaries and supporting with administration, booking meetings & liaise with the team’s contacts, arrange venues

·         Researched and introduced collaborative online working tools to the team and helped them to integrate these as alternate, cost-effective communication tools

JAN 06 – MAY 06    ON-AIR PRESENTER & TRAINER          PLAYVYBZ ONLINE RADIO

·         Co-wrote and performed jingles while also presenting a weekly two-hour music & talk show

·         Conducted training course (Practical Introduction to Radio Broadcasting) and production of all training material

Nov 2005 – May 2006    PROJECT COORDINATOR            IN-PRACTICE SYSTEMS

·         Coordinate customer training & be customer-focussed regarding complaints & queries

·         Organise regional engineers and ensure completion of committed sites

Apr 2005 – Oct 2005      PURCHASING ASSIST                  P&O CRUISES

·         Source new products for the P&O fleet, negotiate prices, raise purchase orders and manage the order process up to delivery, while promptly dealing with discrepancies

Feb 2002 – Dec 2004     CALL CENTRE AGENT                  VODACOM SA

·         Provide telephonic customer service to over 100 customers daily to resolve technical and account queries by communicating clearly to simplify complicated technical processes

Aug 1996 – Jan 2002     STORE MANAGER                 LA JEAN COMPANY

·         Managing the store by delegating tasks, keeping team motivated, controlling stock and leading by example in delivering excellent customer service

·         Responsible for recruiting and training new staff