Education

01/2010 – 04/2010   TESL Certificate.

Completed ESL Practicum at Thompson Rivers University

09/2007 – 12/2009    Bachelor Business Administration (BBA) Degree

Thompson Rivers University, Kamloops, B.C.

09/1990 – 12/1990                  UCC Business Administration

5/1985 – 7/1985                      Completed the Tom Hopkins Sales Training Course, “How to Master the Art of Selling Anything”

09/1974 – 04/1975                  University of Calgary, 1^st year Physical Education.

Work Experience  

05/2010 – Present              LattaCorp

Ø      Regional Sales Manager

09/2009 – 05/2010            Linesmen

10/2006 – 09/2009            Convergys

Ø      Sales Representative

01/2006 – 10/2006            Unemployed      

Ø      Working on self-employment opportunities

Ø      Industrial Environmental Technologies

o       Shepparded environmental permit through the B.C. Ministry of Environment.

o       Raised monies for prototype

o       Arranged prototype testing with various companies for the technology. 

o       Developed and built commercial water refill machines

01/2005 – 12/2005            Hospitality Marketing Concepts

Ø      Program manager

Ø      Responsible for hiring sales agents

Ø      Training Sales Agents

Ø      Evaluating Sales Agents

Ø      Producing Relevant Sales Material for Marketing Memberships for 3 to 5 Diamond Luxury Hotels

04/2003 – 01/2005            Convergys

Ø      Telephone Sales Agent – top 10 producer

Ø      12 month error free record Decision Quality

Ø      Promoted to Sales coach after 4 months

Ø      Authored sales training manual for New Hires and Operational Agents “Become a Master Seller”

Ø      Increased SPR (sales performance ratio) from below 6 to over 8 in 6 month period as a member of a team of 5.

03/1990 – 07/2002            Johnny’s Golf Centre

Ø      Golf Club Sales Representative & Golf Pro

Ø      Recorded highest volume of golf club sales in Kamloops, B.C. last 5 years of business.

Ø      USGTF Teaching Professional

09/1985 – 02/1990            New to You Consignment Boutique/New League Sports

Ø      Sales Representative

Ø      Increase Ski Wear Sales by 150%

Ø      Increased overall sales by 70%

Ø      Trained staff in the art of retail sales.

Volunteer                

10/75 – Present                        Basketball Coach Highlights

Ø      1990 BCCAA Women’s gold medallists

Ø      1989 thru 1991 Coached successive UCC Women’s basketball team to National Championships

Ø      1993 Westsyde Sr. Girl’s Provincial Champions

Ø      2004 Westsyde 2 place Provincial Champions

Ø      2006 West Zone Junior Girls Champion Valleyview Secondary

Ø      Coach of the Year, Cooper’s/Campbell Chucky Soup local award. 

Professional Designations     

08/1995 – 12/2003            United States Golf Teachers Federation Professional

09/1980 - Present              NCCP Level III Technical Coaching Certification