A highly motivated Butler / House Manager / Hospitality Trainer with ten years experience in both private household and Hotels. Ability to work on own initiative or part of a team. Proven leadership and communication skills, involving organising, managing and developing staff in the skills of hospitality and training junior butlers within the team to achieve the employers objectives. Exceptional computer, writing and numeracy skills, ability to maintain accounts to a professional level.
EMPLOYMENT HISTORY
Currently doing temporary work as a Butler/ House Manager.
Nov 2009 – Feb 2010 House Manager / Butler in London.
Chinese Estates (Eaton Square) Limited
Feb 2009 – Jun 2009 The Summit Club, Beijing, China
Chief Butler, Consultant, Trainer Manager.
Employed once again to teach Chinese Golden Key Butlers how to become English Professional Butler on a three month contract. Covered all aspect of what a professional English Butler duties would be in a Private Household as well as in Five Star Hotel and Spa Resorts. In addition I was required to train all waiting staff on how to serve western customers to the highest standards in an A la Carte Restaurant. I was responsible for five luxury penthouses. Advising the owners on what furnishings and finishing touches should be inside the penthouse. In addition I was training the house-keeping staff and butlers how to look after guests to the highest standards.
Oct 2008 – Jan 2009 Universal Care
Looking after disabled clients in their own homes covering personal assistance, medical requirements, cooking, shopping, washing, cleaning and chaufeuring when required.
November 2008 Bavarikha Hotel and Spa Resort, Moscow, Russia.
Consultant Butler Manager
Training new Butler team at Bavrikha Hotel in all aspects of Hotel Butler duties so they may look after the guest to the highest standards of service in this new Boutique Hotel in Moscow.
Aug 2008 – Sep 2008 The Summit Club, Beijing, China
Chief Butler, Consultant, Trainer Manager.
Employed to teach Chinese Golden Key Butlers how to become English Professional Butler on a one month contract. Covered all aspect of what a professional English Butler duties would be in a Private Household as well as in Five Star Hotel and Spa Resorts. In addition I was required to train all waiting staff on how to serve western customers to the highest standards. Within the complex they have five Penthouses and I was required to advise on furnishing to finish the penthouses to a very high standard.
Aug 2007 – Jul 2008 Temporary Butler
Assignments at Royal Ascot, Good wood Races, and Private clients in London. Abbatt’s Property Service’s. Looking after luxury flats in the Chelsea, Kensington and Mayfair area’s in London.
Jun 2006 – July 2007 Ms Lam
41 Hengshan Road, Shanghai, 200031, China.
House Manager / Butler based in Shanghai, China. Employed as a Travelling Butler mainly travelling to London and the USA. Responsible for a team of 22 staff covering main residence and three Art Galleries in Shanghai. |