Enrollment Advisor University of Phoenix Phoenix, AZ
· Assist new students with the process of enrollment.
· Act as mentor for the length of their program.
Assistant Professor (2008-present)
Western International University Glendale, AZ
· Facilitator of undergraduate students (MGT/337, MGT/340, MGT/370, MGT/463) at regionally accredited university.
· Instruct class of working professionals stressing open dialogue.
Operations Manager (2007 – 2009)
Direct Alliance Corporation Tempe, AZ
· Directed a sales team of 100+ employees and monitored efficiency to maximize revenue.
· Implemented new policy in operations department to increase corporate revenue.
· Member of IDEAS Committee that shaped corporate procedure.
Product Advocate (2006 – 2007)
Direct Alliance Corporation Tempe, AZ
· Maintained relationships with current 3rd party clients (3M, Microsoft, Targus)
· Communicated any changes in product (hardware/software) relative to supporting sales
· Improved efficiency and sales volume for sales team/clients
Business Operations Analyst (2004 – 2006)
Direct Alliance Corporation Tempe, AZ
· Ownership and improvement of operational processes supporting 200+ sales representatives in multiple locations for a Fortune 50 client
· Processes owned include: supply chain management, project management, business system analysis
· Awarded Company Associate of the Month and Department MVP multiple times
Account Representative (2000 – 2004)
Direct Alliance Corporation Tempe, AZ
· Worked exclusively with Harvard, supplying faculty with computer hardware
· Doubled DAC/IBM business with Harvard
· Kept clients up to date with any/all changes in hardware
Legal Administrator (1998 – 2000)
Phillips and Associates Law Firm Phoenix, AZ
· Advised clients on financial qualifications and expectations in retaining services.
· Worked as liaison between attorneys and their clients.
· Continuing Legal Education certified, able to work with potential clients.
· Handled collection duties with delinquent clients.
Finance/Sales Manager (1994 – 1998)
American Honda Corporation Grand Forks, ND
· Supervised a team which sold both new and used Honda automobiles.
· Supervised hiring of sales staff.
· In charge of and managed training new sales staff and educating entire staff.
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