A positive, proactive and results-driven individual with a highly successful start within telesales. Possesses excellent interpersonal, communication and negotiation skills and the ability to develop & adapt quickly into new environments. Enjoys being part of, as well as managing, motivating and training, a successful and productive team, With nearly 3 year experience in telesales with constant progression I have build up a portfolio of skill to drive result individuality or as a team efficiency and successfully. 

Employment History

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Lianyungang Foreign Language School, Lianyungang                      March 2010 – December 2010

Position Held:                                 Middle School English Teacher.

I followed an English based curriculum to maintain the high standard of English teaching within the school. Followed guidelines to make sure students understanding of the English Language, and also taught English culture to 15 year old students. Within the contract, I used my own teaching abilities to teach the students to a very high standard.

Platform 2 – Mamre, South Africa                     Dec 2009 – March 2010

Position Held:                                       Volunteer – Aid Worker

Community volunteering assisting in areas of the community. Set up new local projects to sustain vegetation growth, earn continuous income, teaching English to children of all ages, community fundraising, Community development.

By travelling and experiencing many countries cultures, I have built up a portfolio of extra skills which help me personally and within a working environment, including interpersonal, management and communication skills.

Business Internet Directory                      May 2006 – December 2009

Position Held:                                Sales Manager / Telesales Advisor

Business Internet Directory is an online advertising company offering a variety of internet advertising to UK businesses. During this time I was steadily promoted from sales advisor to team leader then progressively through to sales team manager. As sales manager my role was to impliment a new sales force within the company to explore new sales avenues. I played a key role in establishing relations to create a turnover in excess of 1/4 million pounds.

Over the course of my employment my responsibilities have included:

Telesales Advisor:

• Cold calling / Lead sourced businesses by telephone offering internet advertising 
• Cross & up selling to increase turnover
• Developed my negotiation & telesales skills.
• Awarded salesperson of the month regularly.
• Establishing & maintaining client base to build on future relationships

Sales Manager:

• Motivating team members to drive results
• Coaching & Staff Development for team members
• Ensuring individual & team KPIs are met.
• Reporting to sales director on a daily basis.
• Holding weekly individual team development meetings  
• Initially increased new team sales ratio from 5% to 14%.