§         Thorough knowledge and understanding of marketing principles and concepts

§         Extensive leadership and customer service experience  -  Strong academic performance

§         Strong leadership and planning skills  -  Excellent customer service abilities

§         Excellent written, oral, and interpersonal communication skills  -  Strong creative abilities

§         Dedicated  -  Loyal  -  Positive attitude  -  Able to handle multiple tasks  -  Work well under pressure

§         Ability to grasp new ideas and integrate them into desired results

§         Basic Chinese communication skills – Advanced understanding of Chinese culture

§         TEFL Teaching Certificate

EDUCATION

University of Alabama at Birmingham, Birmingham, AL / 2009

§         Bachelor of Science Degree in Marketing  -  Minor Concentration: Japanese

§         GPA 3.58 / 4.00  -  Golden Key International Honor Society

§         Graduate in top 10% of class

Southern Union State Community College, Wadley, AL / 2007

§         Associate’s Degree in Applied Sciences

§         GPA 3.9 / 4.00  -  Dean’s List  -  President’s List

§         Phi Theta Kappa International Honor Society  -  SGA Officer  -  Residential Advisor

EXPERIENCE

ACT Private School, China / 2011 – Present

§         Foreign English Expert

§         Impart knowledge to students of all ages.

§         Know how to teach various age ranges, each age group learns and reacts differently.

§         Easily communicate new ideas to English students

§         Excellent oral skills – Easily understood

Anshan Normal University, China / 2010 – 2011

§         Foreign English Expert

§         Broad range of business knowledge and common English knowledge

§         Easily communicate new ideas to beginner business and English students

§         Able to get students excited to learn

§         Excellent oral skills – Easily understood

Blockbuster, Birmingham, AL / 2009 – 2010

§         Sales Associate

§         Interact with public  -  Deliver excellent levels of customer service to over 100 clients per shift

§         Address customer needs  -  Answer customer questions  -  Provide extensive product information

§         Maintain cash register  -  Balance cash drawer and reconcile daily receipts  -  Handle cash

§         Process and expedite customer transactions  -  Ensure proper stock levels

§         Merchandise in-store items

Books-A-Million, Birmingham, AL / 2007 – 2009

§         Sales Associate

§         Interact with public  -  Deliver excellent levels of customer service to over 100 clients per shift

§         Address customer needs  -  Answer customer questions  -  Provide extensive product information

§         Maintain cash register  -  Balance cash drawer and reconcile daily receipts  -  Handle cash

§         Process and expedite customer transactions  -  Ensure proper stock levels

§         Merchandise in-store items

Continental Drive-In Theater, Dothan, AL / 2005

§         Associate

§         Interacted with public  -  Prepared product  -  Provided effective customer service

§         Processed and expedited 300 customer transactions per shift  -  Utilized effective interpersonal skills