Professional Profile 

I am a native English speaker and have just completed a four week CELTA course (I am currently waiting for the results).  I have an MA in Creative Writing and exceptional writing and reading skills.  I also have four years business experience, including managerial work.  I use the acronym P.R.I.D.E. as an individual motivational tool- Personal Responsibility In Delivering Excellence.   
 

Education and Qualifications 

Intensive School of English, Brighton, England

Aug 2009 Certificate in English Language Teaching to Adults (CELTA)   
 

Newcastle University 

2007-2008 MA in Creative Writing (2.1) 
Cardiff University 

1997-2000 BA in Ancient History (2.1) 
 
Berkhamsted School 

1997 A Levels   Classical Civilisation (B)

                  English Literature (B)

                  History  (B) 

1995 GCSEs     (10) 
 

Employment History 

Nov 2006-Jul 2007 Operations Manager, Moorgate Paper Company. 

• Promoted to Operations Manager, with responsibility of 20 staff.
• Improved customer service by taking sales attitude into the warehouse environment.
• Enhanced the efficiency of logistics and delivery routes.
• Improved communication between the warehouse and all departments.
• Motivated staff with the introduction of monthly awards and certificates.
• Cut costs by reducing the number of agency staff, the number of vehicles, and the use of haulage companies.
• Introduced superior reports for checking orders.    
• Oversaw logistic requirements, meetings, reports, and vehicle maintenance. 
• Covered all administration and computer work necessary for performing the above tasks.      

• Worked in sales, building and maintaining customer relationships.
• Responsible for contract pricing and control of customer stock. 
• Helped in every aspect of running the business, including the administration, accounts, I.T., and stock control departments.
• Took part in customer entertainment, including industry dinners and rugby events. 
• I.T. proficient, including using Microsoft Datafile (Premier for Windows), Word, Excel, Internet and E-mail. 

• Used motivational skills to help clients reach goals on a one to one basis.
• Gave presentations, took classes and inductions, and wrote fitness programmes. 
• Helped in the organisation of charity training events. 

• Developed communication and customer service skills.
• Involved in the planning of corporate golf days.
• Working at reception, responsible for opening and locking premises, and working on tills.

• I worked in a wide variety of jobs and gained professional experience in retail and journalism.  This included working at a local newspaper, an art gallery, in sports retail, and at an internet café. 

• Exceptional transferable skills in written communication.
• Outstanding research skills.
• Excellent analysis and evaluation skills.
• Hard working, reliable and a quick learner.  This was illustrated when I won company achievement awards and holidays.
• Multitasking, adaptability and problem solving were crucial aspects in a busy sales office. 
• I understand the importance of teams, having played team sports to a high level, but I can also work effectively as an individual, as my MA shows.

I have many interests outside of the classroom.  These include writing, history, sport, film-making, health and fitness, chess, and cookery.